DocsAnalytics & Reporting
Analytics & Reporting
Gain deep insights into your messaging performance, costs, and customer engagement with our real-time analytics engine.
Message Metrics
- • Delivery Rate: Percentage of messages successfully delivered to user devices.
- • Read Rate: Percentage of delivered messages read by recipients.
- • Failed: Messages blocked or failed due to invalid numbers.
Cost Analysis
- • Marketing: UIC (User Initiated Conversations) for marketing templates.
- • Utility: Transactional updates and notifications.
- • Service: INDIVIDUAL-tier service conversations (first 1000/month).